Step One - reviewing the tactical benefits

The tactical or hard benefits can be presented under the following headings.

Productivity improvements

If, by investing in an EDRM solution, you can improve staff productivity in administration departments in particular then you can achieve tangible benefits. The benefits could be the savings involved in reducing the staff numbers required to process existing business levels or in processing more business in future with the same number of staff. In the latter case the savings would have to be against an agreed plan to spend more money on extra staff to meet a projected growth in business. Many higher education institutions are looking to handle more students but are being given lower per student grants. Hence if EDRM and improved business process management allows you to administer more students with the same number of staff then this is helping the organisation achieve its business objectives.

Competitive gains

If the introduction of an EDRM solution enables you to keep your web site more up to date and to provide more information on site for your potential students to read then as a result you may attract more students to take up your courses.

Another example involves reducing the time from initial concept to delivery of a new course and hence speeding up the return on the investment through the use of an EDRM solution.

A third would include speeding up the time taken to respond to a research grant offer and producing a higher quality submission through the use of an EDRM solution. This can result in your education organisation winning a higher share of the research grants that it applies for.