Corporate Application Development
This phase assumes that the roll out is complete and all staff defined as within the scope of the EDRM solution have now been trained on the system and provided with the core functionality.
It is assumed in stage four that you would start to redesign and implement some corporate business processes on the new platform in stage six. These could include policy making and committee administration; the processing of invoices; student administration; collaborative research applications; capital project management; curriculum development; correspondence and complaints handling etc.
In the SOR you should indicate that it is your intention to address corporate business processes in phase six and invite suppliers to indicate what experience they have in that area and what skills they could call upon to assist in phase six and what value they could add. You should also ask for indicative costs in terms of fee days required to specify and implement the required solutions. You would not commit yourself to go forward but would leave yourselves with the option of asking the preferred supplier to bid for such a service at the end of phase five.
Support
This phase assumes that the project has been shut down and you are now supporting the solution as a key ICT application. In the SOR you need to declare that you envisage the project closing down at this point and any services you will require from the supplier. These would be specified in the services section below.
