Pilot/s
Phase three is the pilot phase. It is assumed that you finally decided to operate just one pilot. You need to include in your requirements the department selected for the pilot, the scale of the pilot in terms of number of activities/ staff/ document throughput. You then need to specify in detail your input, management, output and collaboration/business process management requirements for that pilot.
Inevitably a pilot will involve creating some rather artificial barriers to some or all of the business processes in order to keep the scope manageable. These need to be defined. You need to indicate how long you want the pilot to operate for and you need to indicate what tests will be run at the end and what success criteria will be adopted.
Most importantly you need to define how you want to progress after the pilot which should include rolling the solution out to the remaining staff in the department.
You should also consider and develop a contingency plan in the event that the solution does not perform first time.
