Scope of each phase
The requirements listed above will indicate the type of solution you need and should ensure that the solution you procure is capable of meeting your overall requirements.
However, you then have to ensure that your reseller or integrator is capable of building on the platform to deliver the solution you require at each phase of the implementation plan. The first step is for you to clearly define in the Statement Of Requirements the scope of each phase and the specific requirements for each phase.
In stage four we had agreed upon a seven-phase implementation plan as follows:
Specification
Model office
Pilot/s
Initial roll out
Secondary roll out
Corporate application development
Support
Specification and Model Office
Phases one and two can be covered together. Phase one involves the preferred supplier working with your team to specify exactly how they will deliver the core solution required to meet your requirements as outlined above. Phase two involves the preferred supplier working with the project team to set up a small model office configuration running on up to six PCs on a dedicated network with scanning and printing facilities. You need to make it clear that one of the objectives will be a formal acceptance test that will need to be detailed as part of the specification. Most important will be the acceptance criteria. You also need to make it clear that it will be used to provide selected users with the opportunity to be trained on the system and to test the user interface, etc. This will translate into some service requirements to be specified in Step Five below.
