Hints and tips for stage eight
Try and foster as collaborative and flexible an approach as possible with the supplier. You have selected them because they have expertise and resources that you lack so try and get the best from them by working as a team and sharing information with them.
In all cases plan well in advance and ensure that you list all the tasks you need to do and then agree the timetable rather than vice versa. The key to a successful implementation is planning and ensuring you have adequate resources to support the user through the implementation. It will be difficult to achieve these goals if you are working to an unrealistic timetable.
Ensure that you follow your change management and communications plans even if that does, on occasions, mean that the timetable has to go backwards slightly.
Ensure you have the right mix of skills to manage the project and that you follow the methodology outlined in stage two.
