User acceptance test
Provided all the core requirements were tested at the model office stage there is no need to repeat them all here. The areas that should be tested here include any changes to the requirements agreed as a result of the model office tests and any requirements that are specific to the pilot including any integration with a line of business system, any new business processes and any areas that could not be tested at the model office stage. Performance tests will be required at this stage.
The details of the user acceptance test will have been agreed in the ITT and in the supplier specification. You will need to sit down with the supplier and the users from the pilot area and the records staff and agree the work needed to assemble a set of test scripts and test cases to be put through the test and to agree the dates when the test will be run and how the results will be documented.
Generally speaking you should determine the scope of the test you can run and gain agreement with the users that they can allocate the resources needed to operate the test. The supplier should then set up the system and provide the support needed to ensure that the tests can be conducted and any problems dealt with without having to stop the test.
You will be wanting to test all the input processes, the management controls and the output processes; the collaborative and business process management facilities, the access and security control and the business rules.
You will generally need to test that the system allows users, operators, records staff, supervisors and system administrators to carry out all the functions and facilities that you specified and that they are authorised to conduct and prevents them from carrying out the functions that they are not authorised to conduct.
