Stage 9: Measuring the results

Reason for stage

This stage is designed to help the project team plan and manage the process of reviewing the project at key stages and measuring the results. Has the solution delivered the expected benefits? Has the solution delivered other valuable unexpected benefits?

Definition of stage

Stage nine has been split into four steps. It builds on stage five of the toolkit where advice is given on making the business case for an EDRM solution - the benefits which a solution can bring.

Step one makes the case for conducting a review of the project at key stages and measuring the results.

Step two covers the measurement of tactical or tangible benefits.

Step three covers the measurement of strategic benefits.

Step four covers how you can feed back the results obtained into the remainder of the project.

Objectives of stage

Stage nine is designed to ensure that after reading it the EDRM project team will have an agreed method of measuring and testing for the benefits which they have claimed for the system in their business case.

This stage explains how you can review the project at key stages and measure the results achieved. You made a business case for this solution which assumed that it would bring certain tactical and strategic benefits. This is the stage where you measure those benefits.