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Models of learning and teaching

Two models of learning that have been developed specifically for learning and teaching with technology are Mayes Conceptualisation Cycle and Laurillard's Conversational Model. A third model proposed by Salmon focusses on computer-mediated communication. Finally we consider the work of Biggs.

Mayes: The Conceptualisation Cycle

Mayes states that learning with technology involves a cycle of conceptualisation, construction and dialogue. In an article written by Mayes & Fowler, Mayes examines how different learning activities support students' understanding of new concepts and the revision of erroneous concepts. This is achieved in three stages, known as the Conceptualisation Cycle.

  • At the conceptualisation stage, students are exposed to other people's ideas or concepts (for example in traditional face-to-face sessions or accessing content on the WWW).
  • At the construction stage students apply these new concepts in the performance of meaningful tasks.
  • However, it is only at the dialogue stage, in the performance of tasks in which these new concepts are tested during conversation with tutors and peers, that learning takes place. The feedback provided enables students' erroneous conceptions to be resolved.

Mayes suggests that each of the three levels of learning activity can be supported by three different classifications of courseware, or online material intended to promote students learning, into three categories:

Primary courseware is used to support, for example, online lecture notes, reading lists etc, which are a good way of giving students information. For example, look in the classroom or library sections of the Health Education Cyberschool. Also, if you have access, take a look at the SFEU module on copyright.

Secondary courseware supports students in performing a task. For example, computer assisted assessments in which the student is asked to answer questions. Examples of this include computer-aided assessments or online tests. For example, look at the quiz from the SFEU on copyright.

It is only at the level of Tertiary Courseware where there is two-way dialogue that learning can occur. Examples include online discussions, videoconferencing and shared workspaces where feedback is extrinsic and online simulations. For example look at the Virtual Microscope at the Open University

It is useful to begin developing online materials at the primary level. However, Mayes stresses that focusing too much on primary courseware will not provide sufficient support for learning. In order to ensure that learners are supported at all three levels of the conceptualisation cycle, a variety of teaching methods need to be within the course design. High level learning will not take place until there is two-way dialogue (either tutor to students, peer student dialogue, or the sort of internal dialogue which may go on within a student's head). This can only take place at the tertiary level - either using courseware or face-to-face methods of learning which are integrated with technology enhanced teaching.

Although it is useful to begin by developing primary courseware, it is important for tutors not to stop at this stage but to continue development to the level at which student learning can occur.

Laurillard's Conversational Model

Professor Diana Laurillard, Chair of Learning with Digital Technologies at The Institute of Education, University of London, and formally of the Open University in the UK, is one of the leading researchers in the application of technology to learning and teaching. Laurillard developed a conversational model, based on earlier theories of Vygotsky, in which dialogue between tutor and student is seen as central to learning. Laurillard stresses that, for higher level learning, dialogue must take place at both a theoretical and practical level. This not only enables students to link theory with practice (which is sometimes difficult to achieve in many subjects), but also allows the tutor to evaluate whether or not he or she has set appropriate tasks for the student.

One of the major characteristics of this model is the way in which the student and tutor interacts. In face-to-face teaching, many of these interactions are so spontaneous and intuitive that they can be overlooked in the design of technology supported teaching. Therefore Laurillard made these interactions explicit. Technology can support these interactions in the following ways. It can be:

  • narrative - this involves the telling or imparting of knowledge to the learner;

  • interactive - this is based on the outcome of the learning. The tutor provides feedback to students based on the outcomes of tasks students undertake in order to help consolidate learning and improve performance;

  • In addition, the tutor uses this information to revise what learning has occurred and, if necessary, change the focus of dialogue (adaptive);

  • Communicative/discursive - the tutor supports processes where students discuss and reflect upon their learning.

  • The tutor and student agree learning goals and task goals, which can be achieved using 'productive' media, such as online presentations.

A full account of this theory, Laurillards' Conversational Framework, is in her book, 'Rethinking University Teaching'. These ideas were reflected on in a keynote presentation at the Association for Learning Technology conference in September 2000.


Gilly Salmon: 5-stage model and e-Moderating

For computer-mediated communication (CMC), Salmon has proposed a highly practical five-stage model based on her own research (see table below). The first two stages of Salmon's model focus on acclimatising the learner to the online environment and developing a supportive social environment. The third stage 'information exchange' is characterised by learners interacting with course materials and activities online and providing each other with further resources. In the fourth stage, 'knowledge construction', we see learners working collaboratively sharing ideas, posing problems and challenging each other in a spirit of enquiry. The final stage leads participants to take responsibility for and reflect on their own learning. The role of the tutor - the moderator - is essential to the design and implementation - supporting, encouraging, focusing to ensure all learners meet the intended outcomes.

Stage One:Access and Motivation

For this first stage, it is critical that the tutor ensures that the learner can easily and quickly access the online conference, often in a VLE. Usually this will be to ensure there are no technical problems, for example, with passwords. Technical support is critical at this stage as the learner can easily become frustrated. Simultaneously the tutor needs to ensure that the learners understand the need to put time and effort into the online activity. All the learners will need to know why they are accessing the online conference and what they can receive from it.

Stage Two: Online Socialisation

During this stage, learners need to become comfortable in the online environment and to socialise with each other. There are a number of barriers which may inhibit this:

  • the embarrassment of making a mistake in front of other participants;

  • the text-based nature of CMC can be daunting;

  • it is a new and strange environment for many;

  • lack of non-verbal and visual cues.

Salmon in 'e-tivities' provides a number of online activities that can help new learners in the online environment become comfortable and ready to talk and collaborate online. It is essential to create an environment where learners feel respected and show respect to each other. Salmon states that this stage is over when learners have started to share a little about themselves online.

Stage 3: Information Exchange

Usually this stage of the conference is characterised by the fast and furious exchange of messages. The learner will interact with the resources in the VLE such as weblinks, databases, case studies and fellow learners. One of the issues at this stage is information overload and some learners complain about the messiness of the conference. The role of the tutor is to give some structure and to keep things organised. It is critical that the tutor does not respond to all messages at this stage but summarises and focuses the online discussions. Some learners at this stage may move away from the 'social' stage but it is essential that it remains for some, for example, through an online student cafe area where students can discuss without the tutor.

Stage 4: Knowledge Construction

The main focus is building an online community focusing on learning, at this juncture. The tutor will be relating messages back to concepts and theories and encouraging other learners to respond. The tutor will be summarising but also moving the group along to new subjects and topics when appropriate. At this stage, the tutor may also be sharing the leadership with learners.

Stage 5: Development

It is at this stage where we clearly see Salmon's link to constructivism. The online learners are taking responsibility for their own learning and becoming more confident and critical thinkers. The focus is on high-level learning with the tutor encouraging the learners to discuss concepts and ideas at a deeper level.

Further information about Salmon and her 'Five stage model' can be found on her website.


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