Process Review

Overview

Welcome to the Process Review infoKit. This infoKit is aimed at people new to the topic and those who have undertaken process reviews in the past who want to find out about different tools and techniques.

All educational establishments carry out a complex range of processes in order to deliver learning and teaching. These processes may include:

• Admit Students

• Enrol Students

• Develop and Maintain Academic Programme

• Manage Student Accommodation

• Manage Fees and Student Support

• Assess and Progress Students

• Deliver Teaching and Learning

• Confer Awards

• Manage Alumni Relations

• Produce Statutory Returns and Statistics

• Manage Buildings & Facilities

• Manage Timetable

• Personnel Management

• Financial Management

• Manage Cleaning and Catering Services

Most of us recognise that some of these processes could be improved but it is often difficult to know how to tackle the issues or indeed what to tackle first.

The problem is neatly summed up in a quote from AA Milne's Winnie the Pooh.

"Here I am, coming down the stairs, bump, bump, bump, on the back of my head. It is, as far as I know, the only way - Maybe there is a better way. If only I could stop bumping for a moment and think of it."

Implementing new systems is often a driver for considering how we carry out business processes - but you don't necessarily need technological change to do things in a better way.

 

 

This infoKit offers a simple, fast-track method of evaluating your processes and finding better ways of doing things. You may find a way that's easier on your finances and your head.

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