To Conclude

The whole business of records management can be shown to sit within the larger process of the records lifecycle, and this can be shown graphically. It is important that the findings of records management feed back into policies and procedures, and possibly into the business processes which create new records.

The business of records management should be seen as an integral part of process improvement, which if achieved will produce significant and measurable gains in efficiency.

Records Management demands a wide range of skills to deal successfully with all situations. Nobody is equally skilled in every area. The key thing is knowing where to look for additional information, training or help. The writer hopes that enough has been said to make you realise that records managers in general are willing to share their experience and advice and the purpose of JISC and particularly JISC infoNet is to provide advice and guidance to FE and HE Institutions.