Setting the Agenda
The agenda will depend on what type of system you are buying and what the scale of the implementation is likely to be. This model was originally developed by the University of Northumbria during selection of a new integrated student and HR system. The scale of that project meant that the evaluation of each supplier took place over three days and had up to three streams running in parallel. A simpler system will require a more straightforward evaluation event. The key thing is to ensure that your agenda covers your main business issues. You may choose to look at:
Your most critical processes e.g. in looking for an HR/Payroll system you may decide that payroll and recruitment are critical to your organisation but training management and time and attendance are not hence you would focus the evaluation on the first two.
Your highest volume processes e.g. in a student system this might be admissions and enrolment.
Processes which give rise to particular problems in your organisation - this may stem from weaknesses in your current systems or the unique nature of your requirements.
Criteria which support your strategic objectives and/or which help differentiate between suppliers. For instance if your institution wishes to offer self-service functionality to students and only one potential supplier can meet this requirement this may distinguish between otherwise similar offerings.
