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You are here: Home » Resources » External Resources » Bibliography, Section 3b

There are two books included in the key resources for this section which are referenced in the text and recommended as follow up reading. These are:

Beyer, H. & Holtzblatt, K., (1998) Contextual Design. Morgan Kaufmann. P425.
This is one of several well regarded texts on systems analysis and design that would be recommended reading for the design team.
Espejo, R. (1989) A Cybernetic Method to Study Organisations. In The Viable System Model. Ed: Espejo & Harnden. Wiley. P361.
The viable systems model is particularly useful in the design and optimisation of complex human activity systems such as a managed learning environment. The text referenced here illustrates its use in a number of different organisational applications.
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