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Outsourcing Initiatives in Higher Education

An interesting discussion of outsourcing can be found in Collaboration, Technology, and Outsourcing Initiatives in Higher Education: A Literature Review, Tessa Kaganoff , Rand, 1998, which looks at some examples from education in the US and looks at both the limits and benefits.

The link address is:
http://www.rand.org/publications/MR/MR973/MR973.pdf

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