Clive has been an independent Management Consultant since 1988. He previously held a number of lecturing positions in both Further and Higher Education. Clive has managed a broad range of projects with organisations across the public, private and voluntary sectors. His primary experience is in the design and implementation of process improvement and organisational development programmes involving the application of process review, problem solving and project management methodologies. In many cases he acts as an adviser and coach to support organisations to manage and implement projects themselves. Clive has worked with the JISC infoNet team to design workshops on a range of themes including Change Management, Project Management, Learner-Centred Process Review and Risk Management.

Mark spent seven years lecturing in chemistry at the University of Glamorgan before moving on to work on the development of distance learning materials at the Open University. At Luton he has worked in a number of areas including Quality Assurance, Staff Development, Quality Enhancement and Educational Development.

In 2003 he led the HEFCE Good Management Practice project (GMP201) on Effecting Change in Higher Education (www.effectingchange.luton.ac.uk). This resource was developed through talking to those involved in change processes in the higher education sector about what mattered to them and how they viewed change. It looked for examples of good practice, tools and tips for managing change from the public and private sectors and sought to draw out lessons for everyone involved in change in the HE sector. The resource has been used as the basis for JISC infoNet's Change Management infoKit.

Within his own institution he has coordinated the development and implementation of the University's curriculum model involving a revised approach to skills development linked to progress files and personal development planning (PDP). Dr Atlay is currently Head of Teaching Quality Enhancement and the Director of the University's Centre for Excellence in Teaching and Learning (CETL) which is working on PDP and employability.

Simon leads the co-ordination team at TechDis, the role of which is to support the work of the Senior Advisers, to create and maintain systems to facilitate the smooth functioning of the service, to run the TechDis Helpdesk, and to research, analyse, collate and disseminate information for use by the team and by TechDis' key partners and audiences. In addition, Simon supports the Senior Advisors directly by presenting to HE and FE audiences on E-Assessment, a topic on which he has published a variety of materials. He also covers Accessibility of Web and E-Materials and is responsible for facilitating TechDis' relationships with partners and audiences in the rest of Europe outside the UK. Simon has led the convening of an Accessible Assessment Forum, which brings together representatives from many of the UK's leading Examination and Assessment Awarding Bodies and related specialists in the field, with the aim of raising awareness of accessibility requirements and issues at every stage in the process of producing examinations and assessments, such that the incidence of requests for special considerations is reduced because the whole assessment process is inherently more inclusive. If you would like to be registered on the Forum's mailing list, to be kept up to date with developments, please contact Simon at the following email address: simon@techdis.ac.uk.

Roy runs his own Management Consultancy practice, Effective Consulting. He is a member of the Australian Institute of Management and the UK's Institute of Management Consultancy and working in both the private and public sectors has given him a true customer-focus to go with his extensive HE/FE experience and knowledge of information systems. Formerly MIS Director at the University of Leicester, Roy moved to Australia to establish CHA Computer Solutions, a supplier to the HE/FE communities. He was instrumental in the sale of software and services to the UniPower Group of 19 Australian universities and was later responsible for advising on UniPower collaborative developments and CHA's growth within Australasia. In 1999, Roy returned to the UK and CHA (later Ramesys) as a Business Consultant for the Membership, Student Record and Library systems. In his current role consultancy assignments have included advice on ILT strategy, supporting a number of Oracle Financials implementations (including stabilising and upgrading the system at Cambridge University) an SCT Student Records implementation and establishing infoVision Technology (supplier of the Amlib Library Management System) in the UK. Roy is the original author of much of the System Implementation infoKit.

Dr. Jos Boys is an Independent E-learning consultant (http://www.josboys.co.uk). Jos Boys was course leader for one of the first under-graduate programmes in the country to provide one lap-top per student which fully integrated ICT with face-to-face learning. She then worked as an instructional designer and researcher for the Centre for Educational and Technological Development (CETD) at De Montfort University, Leicester. In addition to several evaluation projects for JISC, Jos is currently facilitator and co-author of a book with Peter Ford entitled Managing Post-16 Education in an E-World. She also works for London Metropolitan University as a part-time tutor.

Grainne is Professor of Educational Innovation in Post-Compulsory Education at the University of Southampton, with research interests in the use, integration and evaluation of Information and Communication Technologies (ICT) and e-learning and impact on organisational change. She was previously the Director of the Institute for Learning and Research Technology at the University of Bristol, a centre of excellence on the development and use of information and communication technology in education. She has extensive research, development and project management experience across the educational and technical domains; funding sources have included HEFCE, ESRC, EU and commercial sponsors. Before moving to Bristol in 1999, she held a senior position at the University of North London as head of technology-based learning, with institution-wide responsibility for recommending strategy and policy developments in the academic use of ICT. The post included the establishment and direction of a newly created Teaching and Learning Technology Centre, including ICT research and development activities. Grainne's background is in Chemistry. She completed a PhD in X-ray crystallography in 1990 and was a Senior Lecturer until 1995, with a research interest in organometallic cluster compounds. She serves on and chairs a number of national and international advisory boards, steering groups, committees and international conference programmes. She has published and presented over 200 conference proceedings, workshops and articles, including over 50 journal publications on a range of topics, including the use and evaluation of learning technologies and is editor of the Association of Learning Technologies journal, ALT-J.

Tom has been working in learning technologies for over ten years. During this time he has been responsible for a wide variety of projects including the development of three virtual learning environments and much of the early work on managed learning environments. He has worked on computer aided assessment and the use of virtual reality in education as well as the effective use of VLEs. More recently he has been involved in the use of wireless networking in education and the effective use of portals. While working for JISC he was responsible for the creation of both CETIS and TechDis. He has undertaken a wide variety of evaluations of e-learning.

Tony Hendley is Managing Director of Cimtech Ltd (http://www.cimtech.co.uk), the UK Centre for Information Management and Technology based at the University of Hertfordshire. With a degree and postgraduate qualification in Library and Information Science, Tony heads up Cimtech's Research and Consultancy Division which provides feasibility studies, audits, classification schemes and EDRM procurement and project management services to medium to large organisations in the public and private sector. Tony also writes the editorial sections for Cimtech's annual Guide and Directory on Document and Records Management - Managing Information and Documents (http://www.doconsite.co.uk). Tony has organised industry conferences in the UK for many years including the OIS conferences run by Meckler and the Document conferences and exhibitions run by Blenheim. Today Tony runs the annual conference on EDRM in the public sector organised in conjunction with The National Archives, and is also a regular speaker at Cimtech's short courses and other industry events. In 2003 Cimtech was commissioned by JISC to produce the EDRM system implementation toolkit which is available in the infoKits section on the JISC infoNet site.

Sarah Holyfield at present has two roles, one as the Journalist and Editor for the JISC e-Learning Programme, which she shares with Christina Smart, and the other as the Senior e-Learning Officer for the University of Wales Bangor. She has extensive experience in the use of computers in education since the early 1980s, in both FE and HE. She has promoted and supported e-learning at Bangor through a range of initiatives and strategic activities; worked at a national level through managing one of nine national Teaching and Learning Technology Support Network (TLTSN) Centres; supported the Community University of North Wales (involving 2 HEIs and 8 FE colleges) in developing its use of technology, and developed and taught on a new online degree. She managed the University's working group on Learning Management Tools, which identified how the University should move forward with implementing a VLE. She was previously a senior lecturer in Humanities Computing at the University of North London, and has also taught in FE and schools.

Stuart is the Head of Learning Technologies at the University of Oxford (http://www.oucs.ox.ac.uk/ltg/). He has worked in the field of e-learning for over 13 years now, starting with the Computers in Teaching Inititiave and then running the Centre for Humanities Computing at the University. His background and PhD is in English literature, which he also teaches at Oxford. Dr Lee has published widely in the area of e-learning, has run several high profile national projects, sits on various JISC working groups, chairs the national JIBS User Group, and was in charge of Oxford's procurement of an open source VLE system.

Oleg is Professor of eLearning at the University of Bolton and a founding director of CETIS. He is also the project manager for the RELOAD project, developing tools for developing standards compliant materials and learning activities. Until August 2002 he was director of the Centre for Learning Technology at Bangor University, where he managed a number of e-learning projects, including CoManTLE, which explored organizational issues in MLE development. Earlier he managed the design and development of Colloquia, the peer-to-peer VLE, and used the system to deliver a completely online degree, a BA in the Internet, Learning and Organizations. With Sandy Britain he wrote the JISC report "A Framework for the Pedagogical Evaluation of VLEs", of which an updated version is planned for early 2004. Oleg has worked in education for over thirty years, in schools, post-16 and higher education institutions. He has always been an innovator, and has been involved in leading edge learning technology development for over twenty years. His main interests are in management cybernetics, radical constructivism and their application to new learning environments.

Professor Allison Littlejohn is Chair of Learning Technology at Glasgow Caledonian University and Director of the Caledonian Academy: an academic support centre integrating research, advanced scholarship and transformational change in learning innovation. Allison leads a range of research projects exploring learning innovation and educational development, learning design, learning technology interoperability and professional development in Higher Education. In 2003 she published the first international textbook in sustainable e-learning: Reusing Online Resources (Routledge, London). Her new book 'Preparing for blended learning', is co authored with Chris Pegler from the UK Open University, published by Routledge; London. This is part of a new series of practitioner focussed texts edited by Littlejohn and Pegler, 'Connecting with eLearning'. Allison is an associate scholar of the UK Higher Education Academy, where she co-chaired the UK Forum on Supporting Sustainable eLearning. In 2005 she was awarded a scholarship by the Australasian learning technology organisation ASCILITE. Allison was previously Chair of Learning Technology and Director of the International Centre for Research on Learning at the University of Dundee, Senior Lecturer in Academic Practice at the University of Strathclyde, Lecturer in Chemistry at Thurso College and has held academic positions at the Universities of Glasgow, Strathclyde and Northern Colorado.

Dr Erica McAteer is a senior lecturer in the Applied Educational Research Centre at the University of Strathclyde, with responsibility for coordination of the AERS Research Capacity Building network. She joined the AERS community in July 2004, bringing in fifteen years' experience of teaching, research and developmental support in higher education, lecturing undergraduate and postgraduate students within her subject disciplines of psychology and education across campus-based and distance learning environments, supporting the professional development of academic and academic-related staff, and providing experience-based guidance at the interface between academic subject experts and courseware developers. The content of the CMC section of this VLE InfoKit draws upon substantive JISC-funded research led by Erica in collaboration with Charles Crook (University of Nottingham), Hamish McLeod, (University of Edinburgh) and Andrew Tolmie, University of Strathclyde. The experiences of a large and diverse group of teachers and students across a range of disciplines informed the outcomes of the 'Learning Networks - Communication Skills' research (www.education.strath.ac.uk/lncs/) which is 'repurposed' here for the wider practitioner community. Erica's current research commitment includes supervision of three part-time Ph.D students studying different aspects of collaborative learning and assessment within on-line and face to face learning contexts and, with Jeff Haywood at the University of Edinburgh, she co-directs the Scottish Centre for Research into On-Line Learning and Assessment (SCROLLA).

Mary McCulloch is a lecturer in the Teaching and Learning Service at the University of Glasgow (http://www.gla.ac.uk/services/tls/index.html) where she teaches and researches into assessment, the use of ICT in learning and teaching and exploring ways of improving teaching for disabled students. Mary is currently a member of the SEDA Fellowships Committee. She has worked as a staff developer in the universities of Edinburgh and Sydney with particular responsibility for developing and implementing assessment policies and as a Research Fellow in Napier University researching into assessment. She was co-editor of the ASSHE Inventory of good practice in assessment activities across higher education institutions in Scotland (http://www.ltsn.ac.uk/genericcentre/asshe/). Mary has a Geography background with a PhD in Radar Remote Sensing and has postdoctoral research experience in the remote detection of algal blooms.

Susi Peacock works as a learning technologist with responsibility for the implementation of flexible, distance and networked learning across the University College. Her main role is to proactively facilitate staff learning and understanding of flexible learning and the University College's VLE: WebCT. She works directly and through her team, with academics in both faculties and with a range of support staff including I.T., Library, Educational Resources and Registry. Her research interests include change management, learning in and through different contexts (for example, the use of Virtual Learning Environment to support student placement learning) and student learning of skills. She has been involved in a number of external projects including the ELICIT project (http://elicit.scotcit.ac.uk) and JISC infoNet; is editor of ALT-N (the newsletter for the Association for Learning Technologies, http://www.alt.ac.uk) and is a member of the steering team of the Celtic WebCT User's Group. She is also responsible for a master's module: Network Technologies in the Learning Environment in the MSc. for Professional Education.

Barbara Sanderson is a lecturer in Computing at Carlisle College as well as working as an associate lecturer for the Open University. She has been interested in the impact of ICT on society in general and education in particular since the 1980s; being involved with one of the first Open University courses to use on line support for students. Her career has spanned education in schools, teacher training, adult education and since 1986 has worked in further education where she has had experience using ICT with a wide range of students from beginners to higher education level; from those aged 16 to 80 and across many academic disciplines. As ICT has become more widely available she is interested in the development of more innovative and effective uses of ICT to support all levels of learners.

Mark is Professor of Technology Supported Learning at Staffordshire University where he is Head of Learning Development and Innovation. Mark and his team are responsible for managing, facilitating and supporting e-learning across the University and for research and development work in the strategy, technology, pedagogy and interoperability issues associated with e-learning. He has been involved in numerous projects for the JISC and other organisations, including developing the free COSE VLE, carrying out interoperability pilots, the CO3 project with Bangor and Huddersfield, the SURF X4L project (looking at educational and technical issues of content reuse) and the Staffordshire ICE project which is investigating the interoperation of VLEs with eBook aggregators. Mark is also carrying out various evaluation work including a summative evaluation of the DiVLE programme and providing consultancy to the JISC MLEs Programme. He is a regular speaker on all things "e-learning" and has published widely in the field. Mark's background includes 15 years as an educator and manager in Further Education and 10 years in HE IT management.

Tony is Director of On-line Services at Coleg Sir Gâr in South Wales and has responsibility for all e-learning developments at the college. He began the development of e-learning in 1997, when Dean of Faculty of Engineering, in response to the training needs of SMEs in rural Wales who could not access conventional provision. The college now has 1500 on-line distance learning students following a range of courses from level 2 Computing to postgraduate Business Studies. The quality of the provision has been recognised through several national awards including the 2001 Beacon Award for e-Learning. Tony is also partly seconded to the University of Glamorgan to assist with their major e-learning development programme. He has responsibility for managing the Wales-wide partner college network and also the establishment of the Glamorgan On-line Research Unit. He was awarded a University Fellowship in 2000 and a Professorship in 2002. Tony has been closely involved with the formation of e-learning strategy in Wales and is project director for a number of research and development projects testing the practical implications of implementing that strategy.

Les Watson is a freelance educational adviser. He was previously Pro Vice-Chancellor (Learning and Information Services) at Glasgow Caledonian University from 1999 to 2006. During this time he was responsible for Library, C&IT Services, Student Services, e-Learning, the Caledonian Degree and work based learning all of which were integrated into a University Wide Learning Service. At Caledonian Les led the development of the Learning Cafe, REAL@Caledonian, and the award winning Saltire Centre. Before this he was Dean of Learning and Information Services at the University of Gloucestershire where he previously held the post of Head of IT Services. Les started his career as a teacher of Biological Sciences in comprehensive schools in Hull and Gloucester before moving into Higher Education as a senior Lecturer in Computers in Education at Cheltenham and Gloucester College of Higher Education (which is now the University of Gloucestershire). At Caledonian Les was also the Project Director of the JISC Digital Libraries in the Classroom Spoken Word Project which continues to develop access to streamed digital audio resources and promote their use in the curriculum. The project works with partner Universities in the USA and with BBC Archives. Les was a regular contributor to Online in the Times Educational Supplement until the paper changed ownership in 2006 and he now writes for Merlin John Online. He has produced synopsis papers on aspects of Higher Education for the European Parliament, contributed to a number of books on the use of IT in education, and was the author of 'Multimedia in Schools - the transition from primary to secondary schools' for the Scientific and Technological Options Assessment Office of the European Parliament. He is a Fellow of the RSA, a member of the Universities and Colleges Information Services Association (UCISA) executive, chair of the annual UCISA management conference committee, a member of the JISC Board and a registered consultant with the Higher Education Academy. He was the lead consultant for the JISC infonet project 'Planning and Designing Technology-Rich Learning Spaces' infokit.