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Checklist for Managing the Neutral Zone



Have I done my best to normalise the neutral zone by explaining it is an uncomfortable time which, with careful attention, can be turned to everyone's advantage? Y/N
Have I redefined it by choosing a new and more affirmative metaphor with which to describe it? Y/N
Have I reinforced that metaphor with training programmes, policy changes, and financial rewards for people to keep doing their jobs during the neutral zone Y/N
Am I protecting people adequately from further changes? Y/N
If I can't protect them, am I clustering those changes meaningfully? Y/N
Have I created the temporary policies and procedures that we need to get us through the neutral zone? Y/N
Have I set short-range goals and checkpoints? Y/N
Have I set realistic output objectives? Y/N
Have I found what special training programs we need to deal successfully with the neutral zone? Y/N
Have I found ways to keep people feeling that they still belong to the organisation and are valued by our part of it? And have I taken care that perks and other forms of 'privilege' are not undermining the solidarity of the group? Y/N
Do I have a means of gathering feedback during the time in the neutral zone? Y/N
Are my people willing to experiment and take risks in intelligently conceived ventures - or are we punishing all failures? Y/N
Have I stepped back and taken stock of how things are being done in my part of the organisation? (This is worth doing both for its own sake and as a visible model for others similar behaviour) Y/N
Have I provided others with opportunities to do the same thing? Have I provided them with the resources - facilitators, survey instruments and so on - that will help them do that? Y/N
Have I seen to it that people build their skills in creative thinking and innovation? Y/N
Have I encouraged experiment and seen to it that people are not punished for failing in intelligent efforts that did not pan out? Y/N
Have I set an example by brainstorming many answers to my old problems - the ones that people say you just have to live with? Am I encouraging others to do the same? Y/N
Am I regularly checking to see that I am not pushing for certainty and closure where it would be more conducive to creativity to live a little longer with - uncertainty and questions? Y/N
Am I using my time in the neutral zone as an opportunity to replace old systems with integrated systems? Y/N

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