Change Manager
Someone with the expertise to lead the change, and can act as a role model for the new reality. May be an experienced project or change manager within the organisation or, possibly, brought in from outside with specific responsibility for managing the change.
The change manager has responsibility for the day-to-day implementation of the change:
- Designs the change process, strategy and approach, and agrees these with the change team.
- Takes responsibility and manages the change progress on a day-to-day basis.
- Designs the communication strategy and contingency plans for the change.
- Monitors progress.
- Facilitates key events to build commitment for the change.
- Liaises up and down the organisational structure.
