What 'Embedded' Means
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It is necessary, within the context of a review of BCE activity, to consider the nature and meaning of 'embedded' and the degree to which it is desirable to have BCE elements embedded within the core business processes of the institution.
It could be argued that any process that does not 'need' to consider whether BCE is a part of what it does, has obviously totally embedded BCE into its normal process. However...
Where support of BCE activity is embedded as far as not even being considered as to whether it requires any specific process of its own, or any differentiation away from the 'norm', there is a danger that inflexibility may impact unfavourably on BCE activity.
Note that in this we are not saying 'BCE must be treated differently to other areas of activity'. We are saying that there should be a consideration, an assessment of whether existing processes, if applied rigidly to BCE activity, might cause issues for the organisation in trying to engage with or deal with external communities.
Lack of such consideration often identifies itself when people who have been asked to be part of a review show a lack of understanding as to why they have been included. Assertions such as 'We don't have anything to do with BCE' or 'We do (this) - it doesn't matter what (this) will be used for...' can be a sign that there is a set way (or number of ways) that a process can follow, but that BCE was not a consideration when the process was designed.
It may help to consider, when trying to identify whether or not a process adequately supports BCE, that the two most quoted requirements of external partners, customers, clients (call them what you will) involved in BCE engagement with institutions are flexibility and speed.
