References

Fisher, D. (1993) Communication in Organizations (2nd ed.). St.Paul, West.

French, J.P.R. Jr. and Raven, B. (1960). The bases of social power. In D. Cartwright and A. Zander (eds.), Group dynamics (pp. 607-623). New York: Harper and Row.

Mehrabian, A. (1981). Silent messages: Implicit communication of emotions and attitudes (2nd ed.). Wadsworth, Belmont, California.

Miller, G.A. (1956) 'The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information' originally published in The Psychological Review, 1956, vol. 63, pp. 81-97. http://www.psych.utoronto.ca/users/peterson/psy430s2001/Miller%20GA%20Magical%20Seven%20Psych%20Review%201955.pdf

Simon, H. (1974) 'How Big is a Chunk?' Science, vol. 183 pp. 482-488.

Wells, K. A. (1956) A Guide to Good Leadership (A Life Adjustment booklet). Science Research Associates.