Supporting Learning
As well as designing spaces conducive to learning it is equally important that we are able to supply the types of support students need when they need it. There are many examples across the sector of institutions providing support in new and innovative ways:
Glasgow Caledonian University has grouped student support services together in a one-stop-shop close to the student social area in the Saltire Centre.
Case Study
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Edinburgh's Telford College has staffed help points in its Learning Streets where students can get IT support. The College has also grouped student services and careers advice around the social Hub.
Case Study
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Newcastle College has taken a very innovative approach to front-line IT support in its centre for HE level students. IT facilities are provided in a modern cafeteria/bar area and the bar staff provide first level IT support that can deal with many routine issues. This approach has proven popular and very cost effective.
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