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University of Bedfordshire, Bridges CETL


Contact Details: Maja Jankowska: Maja.Jankowska@beds.ac.uk
Type of Project: Bridges - a Centre for Excellence in Teaching & Learning (CETL) supporting Personal, Career and Professional Development through the Undergraduate Curriculum. The project was a refurbishment, the site originally was partly a bookshop, partly a rundown classroom and also a learning resources centre IT training space.
Start/End Date: Planning started in July 2005. Building finished in around Feb/March 2006.

Post Occupancy: Changes Made As A Result Of Feedback

Feedback is through interviews using emails and 1-2-1 interviews but also via Facilitator-Pro software (online). A researcher conducts research across the university. Open questions are posed to encourage people to give full answers. After each session, information (teaching/meeting etc) is gathered using Facilitator-Pro - people enjoy this method of collecting feedback as they also learn how to use the technology.

To inform the future strategy, lecturing staff are directly emailed and interviewed about teaching and learning, their different uses of the space and what spaces will be needed in the future.

There are also some quick and dirty feedback forms for people to fill out and leave. This is an ongoing form of feedback.

24 students can use the Creative Space and the CETL is investigating how can accommodate more students at one time.

In the Creative Space it was found that the lighting was too strong and new adjustable lighting is being put in to give more control.


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