Glasgow Caledonian University, The Saltire Centre

Technology

• Flexible furniture design supports social learning that does not exclude use of IT. Some easy chairs in the Saltire Centre, for example, have been designed to house power sockets in the arms so that groups of users can plug in electronic equipment and plasma screens.
• Traditional learning resources also include usage of technology - digitally controlled compact shelving enables large quantities of books to be stored on shelves which can be rolled together, taking up considerably less space. Access to any given row is available at the touch of a button.
• Use of intelligent systems allows students to access IT support and to issue books themselves, creating a self-service environment which increases the student's sense of control over the environment. Self-issue/self-return machines are used to check library books in and out of the building electronically, and discreet use of mobile phones is not frowned on.
• An increase in online journals and compact shelving has enabled the Saltire Centre to double the number of study spaces compared to the old library building.
• 150 laptops on a loan scheme can be accessed in the Centre for use anywhere on the campus to support learning in other contexts e.g. outdoors in the Saltire Centre courtyard or on the terraces.
• Assistive technology is available with special height desks and high specification computers.
• An audible 'shush' lets users know when they are entering a quiet zone.
• Printers and photocopies have been screened so as to minimise disruption.

Adding Value

• Technologies are integrated into all aspects of the Centre's functions, but do not dominate i.e. rows of computers in what Tom Finnigan, Director of Learner Support at Glasgow Caledonian University, describes as 'a computer farm' are not in evidence.
• ICT is seen as supporting the full range of purposes and activities that learning encompasses. The Saltire Centre reflects and sustains those different purposes through design, furniture and access to technology.
• Technology is seen as assisting the university in providing a world-class learning environment, and also in establishing respect for that environment and supporting its purpose.

Most of the systems and processes were trialled for a few years in the previous building. The building completion date acted as a focus for changing operations before opening. Some services outwith the line management of the Director of Learner Support are not fully integrated yet. All computing and furniture in the Saltire Centre is new. There were therefore no problems integrating previous furniture into the design.