Northumbria University, City Campus Library, Newcastle upon Tyne
| Contact Details: | Christine Willoughby, Assistant Director Christine.Willoughby@northumbria.ac.uk Annie Kilner, Service Manager Annie.Kilner@northumbria.ac.uk |
| Type of Project: | Refurbishment. To upgrade infrastructure, increase Library IT provision (complaints and queues) and provide an up-to-date range of learning environments to meet diverse student needs in the 21st Century |
| Start/End Date: | 2003 - December 2006; with continuation of more minor works |
Lessons Learned
It takes time for changes to bed-in and students may not always use the spaces in anticipated ways - do not get disheartened and be patient.


