References

  1. Penn, I.A., Pennix, G. and Coulson, J. (1994) ‘Records management handbook’ 2nd ed Gower p.7
  2. Jones, P. A. (2003), BIP 0025-3:2003 ‘Effective Records Management, Part 3: Performance Measurement for BS ISO 15489-1′, British Standards Institution, London.
  3. (Bailey, 2008) Information received in response to a Freedom of Information request made by author (Steve Bailey) to Department for Business Enterprise Regulation and Reform (BERR) in February 2008
  4. Cimtech (2009) ‘Managing information and documents: The definitive guide 2009′ Cimtech Available:http://www.doconsite.co.uk/index.htm(Accessed: 23 July 2009)
  5. Jones, P. A. (2003), BIP 0025-3:2003 ‘Effective Records Management, Part 3: Performance Measurement for BS ISO 15489-1′, British Standards Institution, London.
  6. Asprey, L. (2004), ‘Information strategies: are we aligning the business case with enterprise planning?’, Records Management Journal, Vol. 14 No.1, pp.7-13 Emerald [Online] Available at: http://www.emeraldinsight.com/ (Accessed: 23 July 2009)
  7. Miles, D. (2009) ‘State of the ECM Industry 2009′, AIIM p.4 Available at: http://www.aiim.org/ (Accessed: 23 July 2009)
  8. Saffady, W. (1998), ‘Cost Analysis Concepts and Methods for Records Management Projects’, ARMA International, USA
  9. Allen, A. (2007), ‘Cost/Benefit Analysis for Implementing ECM/BPM systems’ Information Management Journal, May/Jun2007, Vol. 41 Issue 3, pp.34-41, Available: http://findarticles.com/p/articles/mi_qa3937/is_200705/ai_n19433433/pg_4/ Accessed: (23 July 2009)
  10. Asprey, L. (2004), ‘Information strategies: are we aligning the business case with enterprise planning?’, Records Management Journal, Vol. 14 No.1, pp.7-13 Emerald [Online] Available at: http://www.emeraldinsight.com/ (Accessed: 23 July 2009)
  11. Hare, C. E. and McLeod, J. (1997), ‘Developing a records management programme’, Aslib, London p.20
  12. Asprey, L. (2004), ‘Information strategies: are we aligning the business case with enterprise planning?’, Records Management Journal, Vol. 14 No.1, pp.7-13 Emerald [Online] Available at: http://www.emeraldinsight.com/ (Accessed: 23 July 2009)
  13. Jones, P. A. (2003), BIP 0025-3:2003 ‘Effective Records Management, Part 3: Performance Measurement for BS ISO 15489-1′, British Standards Institution, London.