An assessment of the current evidence base demonstrating the benefits of investing in the improvement of records management - a selective literature review.

One of the stated objectives within the 'Creating a common framework for measuring the impact of records management' project is to 'clearly articulate why there is a problem with the amount of currently available evidence to confirm the economic benefit to institutions of implementing records management processes'.

A full version of the literature review is available to download here.

The main themes from the review are covered over the following pages

• What are the benefits of records management?
• Should we measure the benefits of records management to the organisation?
• Is it prudent to ignore the tangible benefits of records management?
• Is there currently a commonly accepted methodology for measuring the efficiency of RM programmes?
• How much evidence currently exists within the RM literature relating to the area of benefits measurement?
• Should we cost the RM function?
• Is there value in aligning benefits with agreed strategic goals?